Service area
Teleways Rx is available in every U.S. state except California. Each state writes its own telemedicine rules, so you need to be physically present in one of the states we serve at the time your visit takes place.
49 states
Your visit has to be completed by a physician who holds a license in the state you are physically in, so no patient can be accepted outside the states listed here. Our partnership agreement is with Remedora Inc. Remedora works with LocumTele, which checks each physician's license before any review begins, and with Rush Pharmacy, which dispenses and ships every prescription.
The District of Columbia, Puerto Rico and the other U.S. territories are outside our service area, and nothing is shipped to an address outside the United States.
Not available in California.
The states above are where Teleways Rx operates overall. An individual medication can be offered in fewer of them, since states regulate particular drugs in different ways and the pharmacy must be allowed to dispense medication there. Where a treatment is not offered in your state, the intake says so before you pay anything for medication.
Every visit starts with a written intake built around structured medical questions, and the complete file is read by a physician holding a license in your state before any decision about prescribing is made. Where state law allows, the physician can complete the visit from that intake. Where a state requires a real-time consultation, the physician holds a live video or audio consultation with you before any prescription is written. Should that physician need more information, or believe you ought to be seen in person, you will hear so through the platform instead of receiving a prescription.
The intake asks for your state at the very beginning. That one answer controls which physician reviews your visit, whether your chosen treatment is offered where you are, and whether medication can be dispensed to your address. Medication can only ship to an address in the same state you consulted from.
Let us know before your next refill is due. Continuing treatment after a move needs a physician licensed in the new state, and if that state is outside our service area we may have to stop your treatment.
Only people who are in the United States can be treated, and orders ship only to U.S. addresses. Package-forwarding and freight-forwarding services cannot be used as a delivery address either.
Unsure whether your location qualifies? Before you begin, email help@telewaysrx.com or call +1 (833) 627-2163 and we will check for you. The Shipping Policy, the Telemedicine Consent and our FAQ cover this in more detail.
Unsure about your state?
Our patient support team can tell you whether we are able to treat you in your state and which of our treatments are offered there.
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